Driving Efficiency
Interacting and collaborating with customers can take a significant toll on the CSM’s effectiveness, as well as work-life balance. Arranging...
Customer Success – Revenue Perspective
A key goal of the customer success team is to maintain or increase your company’s customer retention rates, not to...
A Success Story Development Memoir
Nexvu, an IT asset monitoring company, had signed up a large retailer to pilot Nexvu’s Retail Sentry networking solution. Nexvu’s...