Streamlined project execution launching off a thought-through strategy is worth much more than multiple ad-hoc attempts to get things right. A CS platform built using newer UI / UX paradigms helps document and articulate playbooks documented from the vendor’s experience.
Milestones leading up to desired overall outcomes collectively ascertain the value generated for customer initiatives via the platform. Multiple documentation formats to document milestones, playbooks, and outcomes can be put in place and leveraged as needed.
